Peer Guide Job Description

International Peer Connection

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Peer Guide (PG) Position Description 2014-2015


50 - 55 Peer Guide Positions available


To assist newly arrived international students in their orientation and adjustment to the Canadian culture and the university community.


The program runs from the end of August (Orientation Week) to December. 5 hours/week on average; heavier time demands during Orientation Week and the month of September (approximately 10 hours/week).


Approximately 3 days (see below for details). Volunteers must be available to attend all of the training dates.
Team meetings: 8 hours approximately during the fall term.


  1. Welcome and assist new international (Undergraduate and Graduate) students and their families in their adjustment, orientation, and transition to Western and the Canadian way of life.
  2. Actively participate in and assist with International Student Orientation Events.
  3. Act as a guide, resource person, and peer support to a group of 6-8 international students.
  4. Meet and maintain regular contact (i.e., at least once a week in September) with individuals in your peer group to ensure they are transitioning well and to facilitate connection and belonging.
  5. Facilitate access to programs, services and resources by providing international peers with information on campus and city resources, student activities, services, etc.  Encourage use of services and involvement in activities.
  6. Attend functions organized for all groups. (There are several events throughout September and 2-4 events per month for the remainder of the term.)
  7. Organize regular monthly activities/meetings with your own peers on an individual basis and as a group.
  8. Assist in staffing the International and Exchange Student Centre (WSS, Room 2120) during the allocated Peer Drop-In hours (1 hr/week). This entails welcoming and assisting international students who visit the centre.  
  9. Attend training and staff meetings.
  10. Discuss any questions, difficulties, or concerns with your supervisor and/or Team Leader.
  11. Complete Western’s Online Health and Safety training courses (see below for details).
  12. Complete and submit Peer Guide log forms on a weekly basis and a year-end program evaluation.

Desired Qualifications:

We are looking for responsible, mature individuals who can demonstrate the following:

  • Strong communication, interpersonal and leadership skills
  • Empathy and helping skills
  • Cross-cultural awareness, understanding, and sensitivity
  • Flexibility, open-mindedness, and cultural curiosity.
  • Experience in living, studying, or working in a second culture and in the adjustment process
  • Keen interest in enhancing personal intercultural expertise
  • Demonstrated ability to manage academic workload (Good academic standing)
  • Good time management skills
  • Initiative, enthusiasm and dependability
  • Willingness to devote considerable time
  • Familiarity with the Western community and available resources


  • Involvement in internationalization at Western
  • Skill development/enhancement; experience for future employment or professional studies
  • Personal satisfaction of making a positive impact on international students’ Western experience and of using your skills, past experience and concern for people by helping other students
  • A great learning experience—enhance your global perspectives at Western through cross-cultural exchange!
  • An opportunity to develop international connections: friendships with international students and other Peer Guides
  • Receive a Certificate of Appreciation and a small honorarium to recognize your contributions
  • Letter of recommendation available upon request


Volunteers must be able to attend all training sessions.

  • Peer Guide Spring Training on March 29,2014(5 hour sessions)
  • Peer Guide Fall Training – August 28th and 29th, 2014 (2 full days of training on the Thursday and Friday before the Labour Day Weekend)
  • Required online training through HR at Western for all volunteers, including WHIMIS, Work Safely at Western, Safe Campus Community, and Accessibility in Service (Details to be announced at the Spring Training)

How to Apply:

Apply Online:

Application for NEW volunteers (you have never volunteered with International Peer Connection (IPC) Program)

Application for RETURNING volunteers(you must have volunteered with International Peer Connection (IPC) Program)

Note: If you have problem using the online application, please download the paper form instead. You can email your completed application to

Paper Forms:

Application for NEW volunteers (you have never volunteered with International Peer Connection (IPC) Program)

Application for RETURNING volunteers(you must have volunteered with International Peer Connection (IPC) Program)

Please submit your application before Friday, February 14, 2014.

Selection is based on applications and interviews. Only those selected for an interview will be contacted. All those selected for an interview will be contacted by Friday, March 14, 2014 to be scheduled for an interview.


Last updated: Jan 16, 2014

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All information disclosed by students to IESC will be kept confidential. It will not be shared with family, university staff, course instructors, or others without written permission and will not become part of academic records.

The International and Exchange Student Centre is experienced in working with diverse populations.

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